DBprecious.com - SERVICES - aquamarine tourmaline rubellite alexandrite chrysoberyl paraiba quartz topaz emerald cat's eye

Customer Services

Duarte & Bastos is aware of the difficulties that visitors may experience when traveling abroad, and offers several support services to the client, depending on each client's specific needs, to ensure total comfort between departure and return to the traveler's home country.

We will provide, among others, the following services:

· Shuttle between Belo Horizonte International Airport and Teófilo Otoni;
· Car rentals;
· Hotel Reservations in any Brazilian city;
· Ticket Reservations on domestic or international flights;
· Transporting clients to doctors or hospitals in case of health problems;
· Contracting service professionals, such as translators, lawyers, guides, or other professionals that clients may need while in the country;
· Goods pre-selection, according to the needs of clients;
· Assistance in bureaucratic procedures required for transporting goods in and out of the country.

If you are interested in any of these services, make your request sending us an e-mail or get in touch with us at our office in Brazil. We will be pleased to assist you so that your stay in Brazil is pleasant and peaceful.

Duarte & Bastos' office in Brazil is located in the city of Teófilo Otoni, Minas Gerais, one of the principal regions for gemstone production in the world. In Teófilo Otoni, a peaceful rural town, the visitor will enjoy considerable safety as well as peace and quiet, all in an extremely business-friendly environment.

The clients who will visit Teófilo Otoni will have access to a variety of support services offered by Duarte & Bastos, such as hotel reservations, airplane tickets, car rental, etc. Furthermore, clients will have the opportunity to personally visit our extensive stone inventory and the company mine, from which a large share of goods is extracted. And, Duarte & Bastos has participating regularly in the major fairs in the U.S., Thailand and Hong Kong, trying to always stay close to its clientele.

When arriving in Brazil to visit Teófilo Otoni, the visitor's best option is to arrive in Belo Horizonte (capital of Minas Gerais state, 446 km from Teófilo Otoni), to the Tancredo Neves - Confins International Airport or at Pampulha Airport on a domestic flight. The visitor can then reach the city by automobile.

Come and pay us a visit. Simply, contact our staff in Brazil at the phone number (55-33) 3522-2929, or send us an e-mail. It will be our great pleasure to have you as a visitor.

Arriving in Teófilo Otoni: For the visitor travelling from abroad or from Brazil's main capitals, like Rio de Janeiro and São Paulo, the best option is to land at the Tancredo Neves - Confins Internacional Airport, or at Pampulha Airport, on domestic flights, which are both located in Belo Horizonte, the state capital of Minas Gerais.Then, the visitor can reach Teófilo Otoni by car or plane, arriving to the city's local airport.

Distances: Belo Horizonte (446 km); Rio de Janeiro (705 km); São Paulo (1,015 km); Brasília (1,182 km).

Climate: The typical climate is humid and tropical, with temperatures ranging between 17°C and 32ºC.

General information: The city of 140,000 inhabitants has 13 hotels, 10 banks, 5 hospitals, 3 car rental branches, and more than 3,000 commercial points which provide total support and safety to the visitor.

Currency Exchange: In Teófilo Otoni you can exchange currency and send money abroad at the local banks.

Sightseeing: Catedral da Imaculada Conceição (Cathedral of Immaculate Conception), Praça Tiradentes (Tiradentes Square), Pampulha, Cachoeira da Alemoa (Alemoa's waterfalls), Cachoeira de Tião Dantas (Tião Dantas waterfalls), Morro da Farinha (Flour Hills).

At Duarte & Bastos' office in Brazil, we are always available for information and visits. Our goal is to always serve you well and quickly, seeking to offer the best products at very competitive prices.
Address: Rua Engenheiro Antunes, 158 - 1 andar - Centro - Teófilo Otoni, MG - Brasil - 39800-019
Phone: (55-33) 3522-2929 - Fax: (55-33) 3522-3366 - Business Hours: 7:30 a.m. to 11:30 a.m. / and 1:00 p.m. to 5:45 p.m.
Contacts: Márcio Duarte (Sales Director), Alberto Bastos (Purchasing Director), Marly D. Bastos (Public Relations)